Questions & Answers

Thank you for taking the time to visit our Virtual Claims & Safety Seminar (C&S) event website. Seeing as this is our first time hosting C&S in a virtual format, we have identified questions that may come to mind while on the website. Please see these questions and our responses below.

If you have any additional questions not outlined below, please send them to

How long will the event website be available?

The C&S website – – will be accessible until Friday, Oct. 16 at 11:59 p.m.

Are the presentations posted at a certain time each day?

Every speaker and vendor presentation has been pre-recorded and will be available to view during the entire event, Oct. 12 – 16. The Vendor Live Sessions, hosted by the vendors in the Referral Network, are virtual and live. Please click the Vendor Live Sessions button to the right of the website’s navigation panel for a calendar of live sessions.

Am I expected to watch every presentation?

You are invited to attend this seminar at a pace and level of engagement that is most convenient and customizable to you.

How were the presentation topics and tracks selected?

Each year, we want to ensure the presentations selected for C&S are relevant and contain worthwhile information for the commercial auto industry.

The COVID-19 pandemic has impacted the entire world, especially the trucking community. Our COVID-19 & Your Business track focuses on how the global pandemic has and will continue to affect your organization.
The Top Claims – Real Issues, Real Solutions track, that you may see condensed to Claims Solutions, highlights the ever-changing landscape that commercial auto companies face today.

What are the Vendor Live Sessions?

Members of Protective’s Vendor Referral Network had the opportunity to host a live webinar during the week of C&S, Oct. 12 – 16. If you are interested in learning more about a vendor, please visit the Vendor Live Session page by clicking on the button to the right of the website’s navigation pane to see the live session calendar.

Can my coworkers attend this year’s C&S?

Yes, please share the event with anyone in the industry who will find the information useful.

What is the relationship between Protective Insurance and Truckers Against Trafficking?

Protective is a proud sponsor of Truckers Against Trafficking (TAT). Please visit the TAT page that is available under the Quick Links dropdown on this website’s navigation pane to learn more about the organization and our partnership.

Will future C&S be virtual?

We do not have an answer to this question at the moment, but we look forward to reviewing the feedback we receive during and after C&S. We value the flexibility a virtual format boasts, but we also enjoy the face-to-face interactions and connections that take place in the traditional C&S format.

Please complete the C&S survey by visiting the Event Feedback page that is available under the Quick Links dropdown on this website’s navigation pane.

Where can I learn more about Protective Insurance?

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